The Service Focus : developing winning game plans for service companies
Shaw, John C.
The Service Focus : developing winning game plans for service companies - Illinois : Dow Jones Irwin, 1990. - xiii, 262p.; 24cm
155623239X
Management
658 / SHA
The Service Focus : developing winning game plans for service companies - Illinois : Dow Jones Irwin, 1990. - xiii, 262p.; 24cm
155623239X
Management
658 / SHA