Batra, Promod <br/><br/>
Simple ways to manage your Service customers : service management ideas 

 - New Delhi :  Think inc,  1996. 
 - 97p.;  ill.;  22cm 
<br/><br/><label>ISBN: </label>8190054791 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.812  / BAT