Ross, Joel E. <br/><br/>
Total quality management : text, cases and readings 

 - New Delhi :  Vanity Books International,  1998. 
 - xi, 465p.  22cm 
 - Encyclopedia of Total Quality Management  1 .
<br/><br/><label>ISBN: </label>8175140127 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.003  / ROS