000 00461nam a2200169Ia 4500
003 NIELib
008 211019s9999||||xx |||||||||||||| ||und||
020 _a8175140151
082 _a658.003
_bSTA
100 _aStamatis, D.H.
245 _aTotal quality service
260 _bVanity books international,
_c1998.
_aNew Delhi :
300 _axiii, 318p.
_c22cm
440 _aEncyclopedia of Total Quality Management
_v5
650 _aManagement
942 _2ddc
_cSR
999 _c11458
_d11458