000 | 00461nam a2200169Ia 4500 | ||
---|---|---|---|
003 | NIELib | ||
008 | 211019s9999||||xx |||||||||||||| ||und|| | ||
020 | _a8175140151 | ||
082 |
_a658.003 _bSTA |
||
100 | _aStamatis, D.H. | ||
245 | _aTotal quality service | ||
260 |
_bVanity books international, _c1998. _aNew Delhi : |
||
300 |
_axiii, 318p. _c22cm |
||
440 |
_aEncyclopedia of Total Quality Management _v5 |
||
650 | _aManagement | ||
942 |
_2ddc _cSR |
||
999 |
_c11458 _d11458 |