000			00412nam a2200157Ia 4500
008			240930s9999||||xx |||||||||||||| ||und||
020			_a9781412964074
082			_a371.2 _bRAM
100			_aRamsey,Robert D.
245		0	_aHow to say the right thing every time
250			_a2nd Ed.;
260			_aCalifonia _bCrowin press, _c2009
300			_a255p.; _c22cm
650			_aSchool administration
942			_cLM
999			_c132028 _d132028