000			00423nam a2200157Ia 4500
003			NIELib
008			211019s9999||||xx |||||||||||||| ||und||
020			_a8185392544
082			_a658.812 _bDEN
100			_aDenton, D. Keith
245			_aHow to give quality service : to your customers
260			_bUniversall book stall, _c1989. _aNew Delhi :
300			_aix, 158p.; _c22cm
650			_aManagement
942			_2ddc _cLM
999			_c15904 _d15904