000			00410nam a2200157Ia 4500
003			NIELib
008			211019s9999||||xx |||||||||||||| ||und||
020			_a0-8039-4663-5
082			_a001.4 _bMAN
100			_aMangione, Thomas W. _919727
245			_aMail Surveys Improving the Quality
260			_bSage, _c1995. _aNew Delhi:
300			_axii,129p.; _c22 cm
650		0	_aResearch _913806
942			_2ddc _cLM
999			_c20051 _d20051