000 00352nam a2200145Ia 4500
003 NIELib
008 211019s9999||||xx |||||||||||||| ||und||
082 _a658.3
_bMUR
100 _aMurphy, Kevin J.
245 _aManagement by effective listenin
260 _bRupa paperback,
300 _aix, 179p.;
_c21cm
650 _aManagement
942 _2ddc
_cLM
999 _c20341
_d20341