000			00383nam a2200157Ia 4500
003			NIELib
008			211019s9999||||xx |||||||||||||| ||und||
020			_a0452271029
082			_a658.562 _bCRE
100			_aCreech, Bill
245			_aThe five pillars of TQM
260			_bPengun Book, _c1994. _aNew York :
300			_a548p.; _c23cm
650		0	_aManagement
942			_2ddc _cLM
999			_c38708 _d38708